Quiz o przyszłości bankowości

What is the main source of changes in banking in 2024?

• Introduction of generative AI

• New regulations regarding banking

• Increase in the popularity of cryptocurrencies

• Increased use of mobile applications

What is the key success factor for AI initiatives in banking?

• Increased use of cloud in banking

• Cost reduction through automation

• Development of new regulations for AI

• Integration of technology and human knowledge

What benefits will generative AI bring to banking?

• Increase efficiency by 20-30%

• Reduce the number of employees

• Increase operational costs

• Limit access to banking services

How is the approach of banks to technology changing?

• Technology management is becoming more traditional

• They are transitioning to an engineering-based approach

• They are increasing the use of old systems

• They are limiting technological innovations

What is the significance of human capital in the era of AI?

• Can be replaced by machines

• Is crucial for the success of AI initiatives

• Is not important in the context of technology

• Has no significance in modern banking

What approach should banks take regarding AI?

• Increase the number of employees

• Holistic approach to the use of technology

• Focus only on costs

• Avoid innovation

What are the possibilities of generative AI in the context of old systems?

• It can modernize them

• It limits their functionality

• It increases their complexity

• It has no impact on old systems

What are the challenges related to customer relationships in digital banking?

• Increased personal interactions

• Loss of importance of personal relationships

• Increased number of customers

• Increased trust in banks

What are the expectations regarding the return on investment in AI?

• There is no data on this topic

• 42% of early adopters exceeded expectations

• Everyone will lose on investments in AI

• There are no expectations regarding the return