Cross-Cultural Communication Quiz

The study of cross-cultural communication is influenced by anthropology, linguistics, philosophy, and __________.

• diversity

• psychology

• politics

The key influences are the study of semiotics, the study of __________ and the relationship between language and thought.

• signs

• culture

• relationship

Culture can be divided into implicit and explicit __________.

• culture

• assumption

• reality

The basic __________ to cross-cultural communication are ethnocentrism, ignorance, fear, and laziness.

• styles

• reality

• obstacles

Perception is reality – it is selective and __________. We should check our perceptions about what others say and do and realize our own perceptions tend to be rooted in our value systems.

• optional

• culture-rooted

• culture-driven

Our cross-cultural __________ is influenced by our own individual personality, our national characteristics, our corporate culture, and our professional training.

• effectiveness

• skill

• relationship

We can reduce the barriers to effective cross-cultural communication by developing our __________ to help us avoid jumping to conclusions when we only ‘hear’ words rather than their intrinsic meaning.

• speaking skills

• listening skills

• reading skills

We can perhaps best summarize by formulating __________ basic rules to help us understand the importance of cross-cultural communication.

• Three

• four

• five

We should accept responsibility for our feelings and __________ when dealing with people from other cultures.

• responses

• reactions

• behaviors

Implicit culture describes __________ culture factors such as assumptions, values, and attitudes toward authority, communication patterns, and so on.

• invisible

• visible

• explicit