FBS Traits

Uniforms should be clean, neatly pressed and all buttons must be present.

Kitchen staff and servers coordinate to deliver meals promptly, ensuring a smooth dining experience.

A server double-checks an order before delivering it to avoid mistakes and ensures food is presented well.

A server clearly explains the menu, answers customer questions, and uses non-verbal cues like nodding and smiling to acknowledge guests.

A restaurant experiences a sudden rush of customers, and the team quickly adapts to manage the flow efficiently.

A bartender arrives before opening hours to restock the bar and prepare fresh garnishes.

A bartender describes the flavors of a new cocktail to customers to try it.