Career Readiness Chapter 14

What is a functional team?

• A group of people from different departments

• A group of people in one department working toward a common goal

• A self-directed group without supervision

• A team managed by multiple supervisors

Which leadership style involves giving specific instructions and closely supervising tasks?

• Supporting

• Coaching

• Directing

• Delegating

What is the role of a facilitator in a team?

• To make all decisions alone

• To coordinate tasks for the team to work efficiently

• To handle all communication with management

• To assign punishments for missed deadlines

Total Quality Management (TQM) focuses primarily on:

• Maximizing profits only

• Reducing employee workload

• Improving product quality and customer satisfaction

• Minimizing production costs

Which of these is NOT a characteristic of effective leadership?

• Being a good communicator

• Having vision

• Avoiding decision-making

• Being positive

What is parliamentary procedure?

• A casual meeting format

• A set of strict rules for running meetings

• A team building exercise

• A voting system

When should a leader give reprimands?

• During team meetings

• Through email

• In private

• In front of colleagues

What type of team includes members from multiple departments?

• Cross-functional team

• Functional team

• Self-directed team

• Management team

The coaching leadership style includes:

• Minimal supervision

• No explanations of decisions

• Complete independence

• Explaining decisions and asking for suggestions

What is an important leadership quality?

• Avoiding responsibility

• Making decisions alone

• Good judgment

• Ignoring others' input