OCM - Unit 5 & 6

Which of the following best defines a crisis?

• A minor inconvenience that can be ignored

• A critical situation requiring immediate action

• A planned event with predictable outcomes

• A short-term challenge that resolves on its own

Which of the following is the first stage in the lifespan of a crisis?

• Emergency Response Phase

• Resolution and Long-Term Adaptation Phase

• Pre-Event Phase

• Impact Phase

True or False: Crisis reactions are the same for everyone.

True or False: The recovery phase happens immediately after the impact phase and focuses on rescue efforts.

What is the main goal during the Resolution Phase of a crisis?

• Minimize the initial impact

• Ensure future preparedness and learning

• Provide immediate emergency response

• Avoid stakeholder communication

A city experiences a strong earthquake but has strong building codes and emergency drills. How would this affect the disaster’s lifespan?

• It would prolong the crisis because people feel overconfident

• It would have no effect on how long the crisis lasts

• It would only affect economic recovery, not disaster response

• It would shorten the impact phase and allow for faster recovery

A business has just suffered a massive data breach, leaking sensitive customer information. Which of the following should be their next step in the emergency response phase?

• Identify the breach, secure systems, and inform affected customers

• Wait until the media finds out before taking action

• Fire employees suspected of being responsible without investigation

• Ignore the situation and hope it resolves itself

If a zombie apocalypse happened in the Philippines, which of these would be the BEST survival strategy?

• Stay in a Jollibee for unlimited Chickenjoy

• Challenge the zombies to a karaoke battle

• Gather supplies, stay in a safe place, and work with a team

• Keep scrolling TikTok for 'zombie hacks'

True or False: Once the crisis is over, the effects disappear immediately.

True or False: The long-term adaptation phase focuses on improving policies, infrastructure, and preparedness to prevent similar crises in the future.