
Learning Outcomes
Quiz
•
Construction
•
12th Grade
•
Practice Problem
•
Medium
Philip Hemus
Used 1+ times
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40 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the principles and requirements of planned preventative maintenance (PPM) and reactive maintenance?
Principles and requirements of PPM and reactive maintenance are the same.
PPM focuses on regular maintenance, while reactive maintenance deals with repairs after failures.
PPM is only about emergency repairs, and reactive maintenance is about regular checks.
There are no principles or requirements for either PPM or reactive maintenance.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the importance of customer service to an organization and how to provide feedback to ensure customers are informed of property maintenance.
Customer service is crucial for customer satisfaction and retention; feedback can be provided through regular updates and communication.
Customer service is not important; feedback is unnecessary.
Customer service is only important for sales; feedback should be avoided.
Customer service is only about handling complaints; feedback is irrelevant.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the roles and responsibilities of property maintenance operatives and the purpose and inter-dependencies of other trade operatives?
Property maintenance operatives are responsible for maintaining and repairing buildings, and they work interdependently with other trade operatives to ensure all aspects of a building are functional.
Property maintenance operatives only focus on electrical repairs and have no inter-dependencies with other trade operatives.
Property maintenance operatives are solely responsible for plumbing and do not interact with other trade operatives.
Property maintenance operatives are responsible for landscaping and have no connection with other trade operatives.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following companies provide property maintenance throughout the UK?
LiveWest
Sanctuary Housing
Sovereign Housing Association
All of the above
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one of the roles of property maintenance companies?
They build new houses.
They manage social housing and ensure buildings remain safe and functional.
They sell real estate properties.
They provide loans for housing.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The roles of property maintenance companies in healthcare and social care include:
Providing medical care
Maintaining facilities and equipment
Offering legal advice
Conducting medical research
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What role do property maintenance companies play in the hospitality industry?
They provide cleaning and repair services to ensure properties are well-maintained.
They manage the financial transactions of the hospitality business.
They are responsible for marketing and promoting the hospitality services.
They handle the customer service and guest relations.
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