Leading

What is motivation?

• The process of hiring employees

• The drive to achieve goals and fulfill desires

• A way to punish employees

• The process of giving rewards to employees

Which of the following is NOT an element that drives employee motivation?

• Money

• Success

• Laziness

• Teamwork

Maslow's Hierarchy of Needs consists of how many levels?

• 3

• 4

• 5

• 6

According to Maslow, which need is at the top of the hierarchy?

• Esteem needs

• Self-actualization needs

• Safety needs

• Social needs

McGregor's Theory X assumes that employees:

• Are self-motivated

• Enjoy their work

• Avoid responsibility and need strict supervision

• Are highly innovative

According to McGregor's Theory Y, employees:

• Are naturally lazy

• Are motivated and capable of self-direction

• Need to be threatened to work

• Prefer autocratic leadership

Goal-setting theory states that employees are more motivated by:

• Vague and easy goals

• Clear and challenging goals

• Random tasks

• Monetary benefits only

Reinforcement theory suggests that behavior is influenced by:

• Past experiences

• Consequences

• Genetic traits

• Employee's willpower

According to reinforcement theory, which method increases desired behavior?

• Punishment

• Extinction

• Positive reinforcement

• Avoidance

Leadership is best defined as:

• Directing and inspiring a group towards a goal

• Controlling employees through authority

• Following rules and regulations strictly

• Managing company finances