ICT IGCSE 4.5 Implementation 1 (Systems Life Cycle)

What is the first step when setting up a new system?

• Buy and install new hardware
• Train the staff
• Load data files
• Test the system
• Shut down the business

When should new hardware ideally be installed?

• During business hours
• Overnight or on weekends
• Any time, without planning
• Only when the system is completely built
• After data files are loaded

Why might a business need to temporarily hire data entry staff?

• To help install hardware
• To ensure data is entered accurately
• To train permanent employees
• To assist with customer support
• To develop the new system

What is crucial about data files when entering them into the new system?

• They must be in alphabetical order
• They must be stored on a cloud server
• They must be as accurate as possible
• They must be encrypted
• They must be entered manually

Which of the following is an advantage of in-person staff training?

• Staff can learn at their own pace
• Staff can ask specific questions
• Training can be done outside work hours
• It is always cheaper
• Employees do not need training

What is a disadvantage of in-person training sessions?

• Management cannot track who completed it
• Staff are not working during training
• Training content cannot be changed
• Staff must use their own time
• Training is always ineffective

What is a key benefit of training staff via the company intranet?

• Employees must train on their own time
• It ensures everyone completes training
• Staff can learn at their own speed
• The training content is always interactive
• The company does not need to monitor training

What is a disadvantage of intranet-based training?

• It is more expensive than in-person training
• Management cannot ensure staff complete training
• Staff must follow a fixed learning schedule
• It takes longer to set up than other training methods
• Staff can only complete training at work

Why might staff redo sections in an intranet-based training?

• To earn rewards
• To pass a certification exam
• To review difficult topics
• Because management forces them to
• Because they failed an in-person exam

Why would management need to remind staff about intranet training?

• Staff may forget or delay completing it
• The company website may crash
• Training sessions are only held once a year
• Employees prefer in-person training
• Employees do not need training