Administrative Procedures Mid-Term Review

What would you include in a medically diverse medical office?

• items from different cultures

• provide reading material in the second most prominent language

• have bilingual posters

• all of these

What's a primary?

• backup

• tertiary provider

• main provider

• none of these

Which USPS service delivers 365 days a year?

• certified mail

• priority mail

• express mail

• all of these

Documenting a patient's walk down a hall is which example of the Six C's?

• confidentiality

• conciseness

• completeness

• clarity

Which of the needs represented in Maslow's hierarchy can cause a person to become ill?

• love

• physiological

• shelter

• emotionally

The appropriate position for the signature block is...

• a line with the complimentary closing

• two lines below the complimentary closing

• spaced between the complimentary closing

• near the subject line

Patient records are...

• accessible to everyone in the office

• EMRs

• records management systems

• EHRs

Which letter style are all lines typed flush with the left margin?

• modified letter style

• simplified full block letter style

• simplified letter style

• full block letter style

Which of the following is a computer input device?

• fax machine

• scanner

• keyboard

• all of these

Proofreading involves checking a document for spelling, format errors, and...

• grammatical errors

• punctuation

• letter style

• all of these