Core 2 day 9

Your organization has mandated that all web browsers used for business must

come from trusted sources. As an IT administrator, which of the following would

you recommend to ensure compliance?

• A) Download browsers only from major vendor websites and verify hash-based

  checksums.

  
  

• B) Install any browser from third-party repositories to ensure variety.

• C) Modify the Windows registry to disable browser security updates.

• D) Use a legacy browser that does not require security validation.

A user complains that their browser has suddenly started redirecting them to

unwanted web pages, and their search results show unusual advertisements.

Upon inspection, you notice new extensions installed that the user does not

recognize. What is the MOST likely cause of this issue?

• A) The user installed a trusted browser update.

• B) The browser has been compromised by a potentially unwanted application

  (PUA).

  
  

• C) The network firewall is blocking legitimate browser extensions.

• D) The user enabled incognito mode.

A company wants to ensure that employees use a browser with secure and

updated extensions. Which of the following is the BEST practice?

• A) Allow users to install extensions from any source.

• B) Restrict browser extensions to those from the official marketplace or store.

• C) Disable all extensions, including those necessary for work.

• D) Use older plug-ins instead of newer extensions.

A company wants to migrate its on-premises servers to a cloud-based solution but still

wants full control over its operating systems, applications, and network configurations.

The IT manager has decided to choose a cloud model that provides virtual machines,

storage, and networking but requires the company to manage the OS and applications.

Which type of cloud service model best fits the company's needs?

• A) SaaS

• B) PaaS

• C) IaaS

• D) DaaS

A small business is looking for a cost-effective way to provide its employees with email,

word processing, and spreadsheet applications without the need to install software on

individual computers. The IT administrator suggests using an online service where

users can access these applications through a web browser. Which cloud service model

is the IT administrator recommending?

• A) IaaS

• B) PaaS

• C) SaaS

• D) DaaS

A software development company is building a new mobile application and needs a

cloud solution that provides an environment to develop, test, and deploy the app without

worrying about managing the underlying infrastructure. The solution should offer built-in

frameworks, APIs, and database services. Which cloud model should the company

use?

• A) SaaS

• B) PaaS

• C) IaaS

• D) DaaS

A company’s email server is not sending or receiving messages. The IT technician

suspects that the issue may be related to a recent firewall update. What is the next

troubleshooting step the technician should take?

• A) Document findings and implement preventive measures

• B) Test the theory by temporarily disabling the firewall rule

• C) Identify the problem by interviewing users

• D) Escalate the issue to upper management

After resolving a printing issue by reinstalling the printer driver, the IT technician asks the user to print multiple test pages and restart the computer to ensure the issue does not re-occur. Which troubleshooting step is the technician performing?

• A) Establishing a theory of probable cause

• B) Identifying the problem

• C) Verifying full system functionality

• D) Escalating the issue

An IT technician successfully resolves a recurring software crash by updating the application to the latest version. The technician wants to ensure that other employees experiencing the same issue can fix it quickly in the future. What should the technician do?

• A) Document the solution in the company’s knowledge base

• B) Reinstall the operating system as a precautionary measure

• C) Contact the software vendor to request a refund

• D) Disable automatic updates to prevent further issues

An employee reports a security warning when trying to access a company

website. The warning states that the site’s certificate is not trusted. What should

the IT team check FIRST?

• A) Verify if the certificate is expired or issued by an untrusted authority

• B) Instruct the user to ignore the warning and proceed.

• C) Disable HTTPS in the browser settings.

• D) Remove all extensions from the browser.