Decision Making and Problem Solving Quiz

What is the purpose of collecting data before making a decision?

• To make random guesses

• To evaluate alternative solutions

• To avoid making any decision at all

• To prove that all solutions are equal

A school is evaluating the best time for an extra credit class. Based on the following data, when should they go to extra credit class? ● Morning: 5 students attend ● Afternoon: 23 students attend ● Evening: 12 students attend

• Offer tutoring at night

• Schedule tutoring in the afternoon

• Cancel tutoring because not enough students attend

• Keep tutoring in the morning since school starts early

A local panaderia (bakery) is trying to reduce food waste. Mr. Valle's uncle notices that customers avoid buying panecitos (pastries) with small bruises, even though they are still good to eat. Employees also report that some food is thrown away even though it is still safe to eat. Which of the following represents the best solution to the panaderia’s problem?

• Lower prices on imperfect panecitos

• Sell less bakery items

• Throwing away extra food

• Sell organic, packaged foods

Houston wants to improve the efficiency of its public transportation system. Bus Delays Per Route:Hobby Airport Bus: 10-minute average delay Downtown Bus: 15-minute average delay Galveston Bus: 5-minute average delay Common Complaints: Buses too full (50% of complaints) Not enough stops (30% of complaints) Expensive fares (20% of complaints) Select TWO correct answers.

• Increase the number of buses

• Add more stops

• Increase fares

• Extend wait times

A popuseria (Place that sells popusas) wants to improve customer satisfaction. The manager collects feedback from customers to identify the biggest customer complaints. Fifteen percent of customer complaints are about unfriendly staff. Thirty percent of complaints are about slow service. Twenty percent of complaints are about limited menu options, and twenty-five percent of complaints are about food temperature. Based on the data, which of the following is the best solution?

• Train staff to work faster by removing complex menu items

• Improve service speed while focusing on customer service

• Increase food temperature and decrease the number of menu items

• Focus on improving food temperature