Greeting Customers

Choose the correct response to the greeting.

"Good morning, how are you today?"

• I'm fine, thank you. How about you?

• I will take a coffee.

• The weather is nice today.

• I'm sorry, I don't understand.

"Hello, I need help with my order."

• How can I help you?

• Do you want to pay now?

• I'll check the price for you.

• It's a great day today.

"Good afternoon, is this your first time visiting?"

• Yes, it is. Thank you for asking.

• No, I’m just browsing.

• I’m just waiting for my friend.

• The menu looks delicious.

"Hi! We have a reservation for two."

• Would you like to see our menu?

• Great! Can I have your name for the reservation?

• Yes, please. What’s the special today

• How can I help you?

"Good evening" is used to greet customers in the morning.

• True

• False

"How are you?" is a friendly greeting commonly used with customers.

• True

• False

"Can I help you?" is an appropriate way to greet a customer who looks lost or confused.

• True

• False

It is not important to smile when greeting a customer.

• True

• False

________ to our store! What can I do for you today?

________, how may I assist you today?