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Greeting Customers

Authored by Wanalee Petchruen

English

Professional Development

Used 2+ times

Greeting Customers
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10 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Choose the correct response to the greeting.

"Good morning, how are you today?"

I'm fine, thank you. How about you?

I will take a coffee.

The weather is nice today.

I'm sorry, I don't understand.

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

"Hello, I need help with my order."

How can I help you?

Do you want to pay now?

I'll check the price for you.

It's a great day today.

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

"Good afternoon, is this your first time visiting?"

Yes, it is. Thank you for asking.

No, I’m just browsing.

I’m just waiting for my friend.

The menu looks delicious.

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

"Hi! We have a reservation for two."

Would you like to see our menu?

Great! Can I have your name for the reservation?

Yes, please. What’s the special today

How can I help you?

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"Good evening" is used to greet customers in the morning.

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"How are you?" is a friendly greeting commonly used with customers.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"Can I help you?" is an appropriate way to greet a customer who looks lost or confused.

True

False

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