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Which type of questions provides options and requires respondents to

choose one answer?

• A. enumeration

• B. close-ended

• C. open-ended

• D. none of the above

Which type of questions allows respondents to express opinions freely?

• A. enumeration

• B. close-ended

• C. open-ended

• D. none of the above

Which method involves asking the respondents directly and

personally?

• A. telephone survey

• B. face to face

• C. online survey

• D. paper and pencil

Which of the following is a crucial step in the design of a

questionnaire?

• A. pilot test

• B. revise

• C. replace

• D. make format

Which method is not as popular as they were due to lower response

rates?

• A. telephone survey

• B. mail survey

• C. online survey

• D. paper and pencil