Parcours Client & UX UI
Authored by Julie FEDIDA
Design
Professional Development
Used 2+ times
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22 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
Quel est votre nom?
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2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quel élément ne fait pas partie d’un parcours client ?
L’email de confirmation de commande
Le chatbot du service client
La gestion des stocks en interne
Le bouton "Ajouter au panier"
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quel principe fondamental guide l’UX design ?
L’accessibilité
L’esthétique uniquement
La publicité intrusive
L’ajout maximal de fonctionnalités
4.
OPEN ENDED QUESTION
3 mins • 1 pt
Citez et expliquez 3 critères clés de l’ergonomie web.
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5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quelle méthode est la plus efficace pour comprendre les besoins des utilisateurs ?
L’analyse des analytics du site
Les tests utilisateurs
Les entretiens utilisateurs
Toutes les réponses ci-dessus
6.
OPEN ENDED QUESTION
3 mins • 1 pt
Quelle est la différence entre un persona et un user journey ?
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7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quel outil aide à comprendre les motivations et comportements des utilisateurs ?
Heatmaps
Empathy Map
Google Ads
ROI Calculator
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