HMPE2 Housekeeping Services Worksheet

Last Name / First Name MI

Year & Section

• HM 2-A
• HM 2-B
• HM 2-C
• HM 2-D
• HM 2-E

Student ID. no.

Housekeepers in the hotel industry are responsible for keeping the facility clean, safe and –

• painted
• comfortable
• beautiful
• accessible

The key to maintain a superior housekeeping staff in the hotel is proper selection and –

• personality
• attitude
• training
• conduct

The main purpose of housekeeping is to make them access of the items needed by the guest –

• comfortably
• appropriately
• immediately
• easily

The vital factor to gain trust from hotel guest is –

• cleanliness
• training of staff
• beauty of hotel
• patience

The role of housekeeping is to ensure the –

• safety of guest
• personality of guest
• comfort of guest

Any place conducive to comfort, healthful relaxation and rest, offering food, sleeping accommodation and recreational facilities to the public for a fee or remuneration is –

• hotel
• resort
• apartelle
• all of these

A building that is use for the regular reception, accommodation or lodging of travelers and tourists and the provision of services incidental thereto for a fee is –

• hotel
• resort
• apartelle
• all of these