Lesson 8 - Business Emails

Lesson 8 - Business Emails

University

10 Qs

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Lesson 8 - Business Emails

Lesson 8 - Business Emails

Assessment

Quiz

English

University

Practice Problem

Easy

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Thuỷ Trần

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10 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is NOT a common type of business email?

Inquiry email

Complaint email

Vacation email

Follow-up email

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the main purpose of an inquiry email?

To request information or ask questions

To apologize for a mistake

To send a job application

To complain about a product

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which part of a business email comes immediately after the greeting?

Closing statement

Email signature

Opening sentence

Subject line

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What should you include in the subject line of a business email?

A detailed explanation of the email content

A short and clear summary of the email’s purpose

A personal greeting

Only the recipient’s name

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is the best closing statement for a formal business email?

“See you soon, bye!”

“Let me know if you need anything else.”

“Looking forward to your response.”

“Okay, talk later.”

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the purpose of a follow-up email?

To introduce yourself to a new client

To confirm or remind someone about a previous conversation or request

To complain about a service

To request payment from a customer

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the most appropriate greeting for a formal business email?

“Hey there!”

“Dear Mr. Smith,”

“Yo, what’s up?”

“Hi buddy,”

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