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Polite and Strong Complaints Practice

Authored by Muhammad Amin

English

University

Polite and Strong Complaints Practice
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16 questions

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1.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Fill in the blanks with appropriate polite complaints from the lesson. 1. Excuse me, but I think there’s been a ____________ with my order.

2.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Fill in the blanks with appropriate polite complaints from the lesson. 2. I’m sorry to say this, but my ____________ is cold.

3.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Fill in the blanks with appropriate polite complaints from the lesson. 3. I’d like to make a ____________ about my internet connection.

4.

OPEN ENDED QUESTION

3 mins • 1 pt

Fill in the blanks with appropriate polite complaints from the lesson. 4. I’m afraid the ____________ in my room isn’t working.

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OFF

5.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Fill in the blanks with appropriate polite complaints from the lesson. 5. ____________ to say this, but there seems to be a problem with the air conditioning.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Match the complaint with the situation where it would be used. 1. "This is unacceptable. I waited an hour for my food!"

Waiting in a long line at a grocery store.

Waiting for food in a restaurant and it took too long to be served.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Match the complaint with the situation where it would be used. 2. "I expect this issue to be fixed immediately."

When your internet goes out during an important work meeting.

When your car is low on gas.

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