Which tool helps automate emails?

• A) Chatbots
  

• B) Firewalls
  

• C) Antivirus
  

• D) Video editors

Why do businesses use CRM software?

• A) Manage customer data
  

• B) Track stock levels
  

• C) Block cyber threats
  

• D) Design advertisements
  

What does cloud storage allow?

• A) Remote file access
  

• B) Slower data retrieval
  

• C) Limited collaboration
  

• D) Increased paperwork

What improves team collaboration?

• A) Cloud platforms
  

• B) Typewriters
  

• C) Paper records
  

• D) Handwritten memos

How has IT helped creative work?

• A) Digital tools enhance design
  

• B) Creativity is reduced
  

• C) Art is now fully automated
  

• D) IT prevents content sharing

Which industry benefits from 3D modelling?

• A) Architecture
  

• B) Farming
  

• C) Retail
  

• D) Accounting

What is a key benefit of digital ads?

• A) Targets audiences
  

• B) Increases costs
  

• C) Reduces engagement
  

• D) Eliminates branding

How does AI improve marketing?

• A) Personalises ads
  

• B) Blocks user tracking
  

• C) Slows campaign results
  

• D) Removes digital content

What is a common digital ad metric?

• A) Click-through rate
  

• B) Employee salary
  

• C) Office location
  

• D) Hardware cost

What software is used for video editing?

• A) Premiere Pro
  

• B) Excel
  

• C) Word
  

• D) Access