Why do businesses collect transactional data?

• A) To store customer passwords securely.
  

• B) To personalise ads and improve services.
  

• C) To stop users from making returns.
  

• D) To reduce website traffic.

Which regulation protects user data in the UK?

• A) GDPR
  

• B) DMCA
  

• C) COPPA
  

• D) CMA

What do businesses gain from tracking user behaviour?

• A) Insights into customer preferences.
  

• B) Direct access to personal messages.
  

• C) The ability to edit user accounts.
  

• D) Control over customer devices.

How can companies improve data privacy?

• A) By selling data to advertisers.
  

• B) By making users pay for privacy.
  

• C) By offering clear consent options.
  

• D) By storing all data indefinitely.

What is a risk of targeted marketing?

• A) Customers only see limited content.
  

• B) Ads are always too expensive.
  

• C) It guarantees higher sales.
  

• D) It prevents privacy concerns.

Which tool is commonly used for project management?

• A) Trello
  

• B) Photoshop
  

• C) VLC Media Player
  

• D) Minecraft

What is a key benefit of cloud-based collaboration?

• A) Files are stored on a single device.
  

• B) Teams can work from anywhere.
  

• C) Internet is no longer needed.
  

• D) Work is only saved manually.

What is a disadvantage of remote work?

• A) Reduced office costs.
  

• B) Increased cybersecurity risks.
  

• C) Higher commute expenses.
  

• D) No access to online tools.

Which is a challenge of video conferencing?

• A) It eliminates miscommunication.
  

• B) It requires stable internet.
  

• C) It removes all distractions.
  

• D) It always improves efficiency.

What does phishing aim to do?

• A) Trick users into giving information.
  

• B) Speed up internet connections.
  

• C) Improve password security.
  

• D) Make software updates easier.