
Communication Skills IA
Authored by Elias Williams
English
University
Used 5+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you need to make a phone call for information what could you do before you call?
take your bath
prepare your questions
take your breakfast
drink a cup of water
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of these is a communication skill?
checking the weather forecast
checking your time
checking your verbal posture
checking that you've understood someone
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT an advantage of written communication?
Provides permanent record
Incapable of transmitting complex ideas
Provides analysis, evaluation and summary
Confirms, interprets and clarifies oral communication
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An apostrophe denotes
Possessions
Enumeration
pause
Emotions
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When forming a compound word, which of the following punctuation marks is used?
Quotation marks
Dash
Apostrophe
Hyphen
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The ability to feel compassion and understanding for another person's situation is...
empathy
Common sense
professionalism
audience analysis
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An indirect use of pleasanter, less direct name for something thought to be unpleasant is...
Personification
Hyperbole
Euphemism
Innuendo
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