Cuestionario sobre Preferencias y Atención al Cliente VI semest

Cuestionario sobre Preferencias y Atención al Cliente VI semest

University

14 Qs

quiz-placeholder

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Cuestionario sobre Preferencias y Atención al Cliente VI semest

Cuestionario sobre Preferencias y Atención al Cliente VI semest

Assessment

Quiz

English

University

Hard

Created by

dilson guzman

Used 1+ times

FREE Resource

14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What expression is used to show preferences in English?

Would prefer

Should prefer

Could prefer

Might prefer

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the importance of customer service?

Improve customer satisfaction

Increase sales

Reduce costs

Increase competition

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does 'responsable de' mean in English?

In charge of

Responsible for

Oversee

Manage

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is evaluated in customer service?

The price

Advertising

Customer satisfaction

The quality of the product

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What verb is used to indicate that one manages something?

I oversee

I manage

I control

I direct

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key component of effective customer service?

Price competitiveness

Product variety

Speed of response

Marketing strategies

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can customer service impact brand loyalty?

By limiting customer feedback

By reducing advertising costs

By enhancing customer experience

By increasing product prices

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