Six Sigma Quiz

Six Sigma Quiz

University

•

58 Qs

quiz-placeholder

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Six Sigma Quiz

Six Sigma Quiz

Assessment

Quiz

•

World Languages

•

University

•

Practice Problem

•

Easy

Created by

Kendra Cain

Used 3+ times

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58 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Six Sigma describe in a statistical sense?

A process, product, or service with extremely low capability

A process, product, or service with extremely high capability

A program designed to increase defects

A method to increase costs

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the goals of a Six Sigma program?

Increase defects

Increase costs

Save time and improve customer satisfaction

Decrease customer satisfaction

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who insisted that management accept responsibility for building good systems?

Peter Drucker

W. Edwards Deming

Henry Ford

Frederick Taylor

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does managing quality support according to the text?

High cost and low differentiation strategies

Differentiation, low cost, and response strategies

Only differentiation strategies

Only response strategies

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is affected by the lack of quality in an organization?

Only the supplier

Only the customer

The entire organization from supplier to customer

Only the product design

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a user-based definition of quality?

Better performance, more features

Conformance to standards

Precise and measurable attributes

Cost efficiency

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in constructing control charts?

Compute the overall means

Collect 20 to 25 samples

Graph the sample means

Investigate points or patterns

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