Resolving Workplace Difficulties
Quiz
•
English
•
11th Grade
•
Easy

Jillian TOPPENBERG
Used 1+ times
FREE Resource
Enhance your content
10 questions
Show all answers
1.
MATCH QUESTION
1 min • 1 pt
Who should resolve these workplace issues
Employee
A staff member needs help to clean a mess made by a client
Manager / Supervisor
A client has disclosed information that indicates someone may be at risk of harm
Employee
A staff member feels intimidated by a fellow worker
Employee
A staff member finds the photocopier is not working
Manager / Supervisor
A client has asked for the contact details of a social worker
2.
REORDER QUESTION
1 min • 1 pt
Put these problem solving steps into the correct order
Identify the problem
Listen to the client
Define exactly what the problem is e.g. what is happening, what is being impacted?
Action - what steps need to be taken to resolve the problem
Evaluate - was the problem solved? What worked well? What didn't work well?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It's David's first day on the job and his supervisor has given him a list of tasks to complete. He gets to one task and can't remember what he was supposed to do. What should he do?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Michael is not feeling well and needs to take a day off work. His manager requires staff to call in sick before 8:00am. Michael has slept through his alarm and when he wakes up it is past 8:00am. What should he do?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Shelly gets into a discussion with a colleague and it quickly becomes obvious that her colleague has an opposite view on the topic they are discussing. Shelly is very passionate about her opinion. What should she do?
6.
OPEN ENDED QUESTION
3 mins • 1 pt
List 3 common problems you may face in the workplace:
Evaluate responses using AI:
OFF
7.
DRAG AND DROP QUESTION
1 min • 1 pt
We need to ask questions to (a) knowledge. We need to ask questions in a (b) sequence. Your questions should help you to (c) information.
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple

Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
10 questions
ING Phrases + Prepositions
Quiz
•
9th - 12th Grade
10 questions
Lesson 1
Quiz
•
9th - 12th Grade
10 questions
Identifying Simple Subjects and Predicates
Quiz
•
11th Grade
12 questions
Basic 1, Unit 1, LIstenings, audios
Quiz
•
KG - University
11 questions
present perfect - past simple
Quiz
•
10th - 12th Grade
15 questions
Helpful tips
Quiz
•
10th - 11th Grade
15 questions
Paraphrasing and Citations
Quiz
•
University
12 questions
Band 2 – Set 1
Quiz
•
5th - 12th Grade
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
20 questions
ELA Advisory Review
Quiz
•
7th Grade
15 questions
Subtracting Integers
Quiz
•
7th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
10 questions
Exploring Digital Citizenship Essentials
Interactive video
•
6th - 10th Grade
Discover more resources for English
9 questions
E2 Literary Nonfiction
Lesson
•
8th - 12th Grade
20 questions
Vocab Group 5
Quiz
•
9th - 12th Grade
20 questions
The Crucible Act 1
Quiz
•
11th Grade
10 questions
Rhetorical Appeals
Quiz
•
9th - 12th Grade
9 questions
Characters
Lesson
•
7th - 12th Grade
20 questions
Parallelism
Quiz
•
11th Grade
10 questions
Ronald Reagan - Challenger Speech
Lesson
•
9th - 12th Grade
15 questions
Context Clues
Lesson
•
6th - 12th Grade