See Something Say Something

True or False, You are responsible for contributing to your hotel's security no matter what you role is at the property

• True

• False

What are NOT Marriott's Security Objectives?

• Protect Associates

• Protect Investors

• Protect Brand Reputation

• Limit Financial Losses

Which of the following is NOT a strong example of suspicious behavior by a hotel guest visitor?

• The person seems unusually nerveous or anxious

• You find a guest in a -of-house area of the hotel

• A guest seems lost and asks direction to a location in your hotel

• You notice someone looking around at your security cameras or taking photos of part of your property

What are NOT Marriott's Security Principles?

• Efficient

• Team Effort

• Dedication and Alertness

• Prevention

Which of the following statements is true?

• The 15-5 Rule is just for hotel security team and front office staff

• We all have a responsibility for security and all associates should apply the 15-5 Rule at all times

• The 15-5 Rule is useful but we don't need to apply it when we are busy

If I see or sense suspicious behavior I should:

• Make a note of it and report it when I go off shift

• Ignore it unless someone else see's it too

• Immediately accuse the person of wrong doing and escort them to the front desk

• Politely challenge the person to see what they are doing and/or report it immediately to the security team or Manager On Duty

I should treat everyone with suspicious at all times and the 15-5 Rule will help me to hunt down untrustful people

• True, we are here to police guest activity at all times and should treat everyone with suspicious

• False, the 15-5 Rule is designed to make guests feel welcomed it just happens to also be a good way to demonstrate that associates are aware of their surrounding

Which of the following statements is true;

• Bad things will never happen in our hotel

• Nothing I can do will prevent bad things happening in our hotel

• Criminals and Terrorists do not like to be seen and challenged, if they think they might be cought they may go elsewhere

• Criminals and Terrorists are more bothered about doing bad things then they are being cought

Where Assembly Points in the event of an earthquake?

• Level 5 and 6

• Car Park

• Amphitheater

• Male and Female Locker

I should ignore my gut feeling about someone that being suspicious and only report criminal activity I observe

• True, who am I to judge people

• False, my instincts and gut feeling are a powerful tool