E-Business

What is the primary goal of an Integrated Selling System (ISS)?

• Increasing product manufacturing speed

• Seamless coordination of sales channels and processes

• Reducing customer service interactions

• Eliminating the need for sales automation

Which of the following is NOT a key component of an Integrated Selling System?

• Customer Relationship Management (CRM)

• Supply Chain Management (SCM)

• Sales Forecasting & Analytics

• Product Manufacturing

Which technology plays a crucial role in automating an Integrated Selling System?

• Artificial Intelligence (AI)

• Blockchain

• Virtual Reality (VR)

• Augmented Reality (AR)

An Integrated Selling System helps businesses by:

• Improving communication between sales, marketing, and customer service

• Increasing operational silos

• Reducing automation in sales processes

• Limiting customer interactions

Which of the following is an example of an Integrated Selling System in action?

• A salesperson manually updating customer records

• A retailer using a single platform to manage online and offline sales

• A company that only sells through physical stores

• A business relying only on phone-based customer interactions

True or False: An Integrated Selling System ensures that customer data is available across all sales channels.

True or False: A fragmented sales process leads to a more efficient Integrated Selling System.

True or False: Integrated Selling Systems only apply to e-commerce businesses.

True or False: Automated inventory tracking is a common feature of an Integrated Selling System.

True or False: Customer experience is a key focus area in an Integrated Selling System.