CNA Section #1 Summative Practice #3

The nursing assistant notices that the patient is stooped over with his hands on his abdomen. His face appears pale and he is grimacing. This is an example of which type of communication?

• Verbal

• Movement

• Nonverbal

• Sign language

When communicating with a patient who has a hearing impairment?

• Be as quiet as possible

• Be very loud so the patient can hear you

• Reduce outside distractions

• Stand to the side of patient

When communicating with a patient who has aphasia?

• Keep conversation to a minimum to avoid confusing the patient

• Ask questions that require only short responses

• Speak loudly to compensate for the patient’s hearing loss

• Pretend to understand what the patient tells you

When communicating with disoriented patients?

• Speak quickly to avoid agitation

• Say as little as possible

• Ask several questions at once

• Use simple, common expressions

An effective means of showing you understand a communication is to?

• Use your body language

• Always write it down

• Say, “Could you repeat what you just said?”

• Use paraphrasing as feedback

A communication system for the blind that uses a series of raised dots to represent letters and words is called?

• Sign language

• Aphasia

• Body language

• Braille

When caring for a patient who is from a culture that is different from your own culture, it is important to remember?

• That most gestures mean the same thing in every culture

• That the patient will probably not understand his or her treatment plan

• That the patient is not going to be able to read or speak English

• To check the care plan for information on communication guidelines

Loss of speech or understanding of spoken words?

• Dysphagia

• Aphasia

• Dementia

• Oriented

Three parts of the communication process are message, sender and?

• Patient

• Receiver

• Message

• Report

You have a resident on day shift that is refusing a shower. He has not had a shower in 3 days. How would you respond to this resident?

• Tell him he needs to have the shower so you don’t get in trouble for negligence

• Come back later to try again and notify your supervisor

• Gently force him into the bathroom until he agrees to shower

• Explain to him you will call his POA, his daughter if he does not agree to take a shower