Chapter 1 part 3

In making hiring decisions, employers often rank communication skills among the most-requested competencies.

• True

• False

Because of today's communication technology, writing skills are less important than in the past.

• True

• False

Operating a computer is an example of a "soft" skill.

• True

• False

As a frontline employee, you can expect to have more managers in the workforce.

• True

• False

Despite their popularity among teens, social networking sites such as Facebook and Twitter are rarely used in today's business world.

• True

• False

Dan will be working with Tanya on a virtual team to develop a new marketing plan. Because they won't meet face to face, their work will be less dependent on good communication skills.

• True

• False

The central objective of communication is the transmission of meaning.

• True

• False

Anything that disrupts the transmission of a message in the communication process is called noise.

• True

• False

Words have the same basic meanings for everyone; therefore, messages communicated verbally are always understood.

• True

• False

After explaining a new procedure to her employees, Monica asks, "Is there anything that wasn't clear?" She is asking this question to encourage feedback.

• True

• False