Bell Desk Operations Quiz

What is one of the primary functions of a bell boy?

• Check guests in at the front desk

• Prepare meals for guests

• Carry guest luggage

• Manage hotel finances

What document is used for identifying luggage?

• Arrival notification slip

• Left luggage register

• Luggage tag

• Departure errand card

Who supervises the movement of bell boys?

• Housekeeping Supervisor

• Front Desk Manager

• Bell Captain

• Lobby Manager

What is the age limit for a bell boy as per the job specification?

• 22-40 years

• 18-30 years

• 20-35 years

• 16-25 years

Which of the following is NOT a duty of a bell boy?

• Run errands

• Assist with luggage

• Check guests in

• Deliver meals to rooms

What is the purpose of the 'Departure Notification Slip'?

• To inform guests about their check-in time

• To record luggage details

• To manage bell boy schedules

• To notify the front desk of a guest's departure

What is a requirement for a bell boy regarding language skills?

• Only knowledge of sign language

• Ability to communicate in English and local language

• Fluency in multiple foreign languages

• No language skills required

What is the role of a concierge in a hotel?

• To handle financial transactions

• To assist guests with various tasks

• To manage the kitchen staff

• To supervise housekeeping

What is the maximum weight a bell boy should be able to carry?

• 30 kgs

• 40 kgs

• 50 kgs

• 60 kgs

What is the purpose of the 'Lobby Control Sheet'?

• To supervise bell boy movements

• To track guest payments

• To manage room bookings

• To record guest complaints