ICT in Business Quiz

What does ICT stand for?

• Information and Communication Technology
• Information and Computer Technology
• Internet and Communication Technology
• Integrated Communication Technology

Which of the following is NOT considered an ICT tool?

• Computers
• Cell phones
• Television
• Internet

What is one role of ICT in business?

• Increases operational costs
• Makes work easier
• Reduces customer satisfaction
• Limits communication

Which of the following is a problem associated with ICT?

• Improved communication
• Technological unemployment
• Increased customer satisfaction
• Simplified tasks

What is one advantage of using ICT in business?

• Increases costs
• Improves stock control
• Decreases customer reach
• Limits product availability

Which of the following is an example of e-commerce?

• Buying a book from a physical store
• Selling products through a website
• Exchanging goods in person
• Using a telephone to place an order

What is a disadvantage of e-commerce?

• 24/7 availability
• Instant delivery of virtual goods
• Fake websites that can scam customers
• Reduced operational costs

How does ICT help in monitoring buying habits?

• By increasing manual work
• Through data analysis
• By limiting customer choices
• By reducing product quality

What is one way ICT creates business opportunities?

• By eliminating online shops
• By developing software for organizations
• By reducing the need for technology
• By increasing physical store requirements

Which of the following is a role of ICT in advertising?

• Increases costs
• Limits audience reach
• Enhances visibility
• Decreases product awareness