Interpersonal Communication in the Workplace

What is interpersonal communication?

• The way we share ideas, emotions, and information.

• A type of communication only used in personal relationships.

• Only verbal communication, like speaking and writing.

Why is good communication important in the workplace?

• It helps build strong teams and reduces misunderstandings.

• It allows employees to avoid working in teams

• It makes work slower and creates more conflicts.

Which of the following is NOT a type of interpersonal communication?

• Verbal communication.

• Non-verbal communication.

• Silent communication.

What is an example of non-verbal communication?

• Sending an email.

• Making eye contact and using open gestures.

• Speaking clearly and using professional words.

Which is a common communication barrier?

• Active listening.

• Clear and direct speaking.

• Negative body language.

How can you improve communication at work?

• By staying positive and listening carefully.

• By ignoring colleagues when they speak.

• By speaking very fast so the conversation ends quickly.

Why is it important to build relationships with coworkers?

• It makes people feel uncomfortable and stressed.

• It slows down productivity and teamwork.

• It helps create a comfortable and supportive work environment.

What is a good way to overcome the fear of speaking at work?

• Practice speaking in small groups and gain confidence.

• Avoid speaking and let others do all the talking.

• Speak very quietly so people don’t hear you.