Quiz Chapter 1,2,3

Quiz Chapter 1,2,3

University

24 Qs

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Quiz Chapter 1,2,3

Quiz Chapter 1,2,3

Assessment

Quiz

English

University

Practice Problem

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24 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Tolerance means learning about those who are not like us and being receptive to new experiences. One of the best ways to develop this trait is to practice _______.

open-mindedness

patience

empathy

ethnocentrism

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Examples of nonverbal communication include facial expressions, eye contact, and _______.

taking notes

speaking in a loud voice

posture

appropriate dress

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What term describes the oversimplified perception of a behavior pattern or characteristic applied uncritically to entire groups?

stereotyping

ethnocentrism

empathy

intolerance

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The belief in the superiority of one's own culture, an attitude found naturally in all cultures, is known as _______.

stereotyping

ethnocentrism

close-mindedness

intolerance

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a psychological barrier for listening?

hearing disabilities

poor acoustics

noisy surroundings

personal values

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

To show that you are actively listening during a job interview, you should _______.

nod strategically and maintain eye contact

reply quickly to minimize lag time

use ambient noises to create a relaxed environment

adopt a sympathetic attitude

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a common trait of a business communicator from a low-context culture?

Valuing group membership

Preferring indirect verbal interaction

Placing emphasis on written information

Relying on context and feeling

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