Verbal and Non-verbal Communication

What is the primary focus of verbal communication?

• Spoken or written language

• Body language

• Facial expressions

• Tone of voice

Which of the following is NOT considered a form of non-verbal communication?

• Gestures

• Posture

• Written emails

• Eye contact

In non-verbal communication, eye contact is often used to indicate:

Which of the following statements is true about cultural differences in non-verbal communication?

• All cultures interpret non-verbal cues the same way.

• Cultural context can affect the interpretation of non-verbal signals.

• Non-verbal communication is less important in some cultures.

• Non-verbal communication does not vary between cultures.

Which of the following verbal communication styles is most effective for ensuring clarity?

• Using jargon and complex sentences

• Speaking quickly without pauses

• Maintaining a clear and concise message

• Using a monotone voice

The use of time in communication, including punctuality and the speed at which one speaks.

• Paralanguage

• Haptics

• Chronemics

• Kinesics

The emotional quality of the voice, which can change the meaning of words.

• Tone of Voice

• Voice

• Pitch

• Sound

This involves an individual's internal dialogue, thoughts, and reflections. It's essentially communicating with oneself.

• Intrapersonal

• Interpersonal

• Enterpersonal

• Self

This type of communication occurs between two people, such as a conversation or a phone call.

• Communication

• Intrapersonal Communication

• Tone of Voice

• Interpersonal Communication

Aspects of the voice other than speech, such as pitch, volume, and speaking rate.

• Kinesics

• Paralinguistics

• Haptics

• Proxemics