QUIZ ABOUT CLIENTELES, AUDIENCES AND SPMT IN COMMUNICATION

1. The following are the 3 Types of Clienteles and audiences in communication except ___________.

• Individual

• Group

• Community

• Journalists

2. 2. The following are needs to be achieved when communicating with a group except ______.

• Prevent misunderstandings

• To present a point of view

• To inform

• To increase barriers between groups and individuals

3. The following are needs of audience in a group except ____.

• To disseminate information

• To promote conflicts

• To build understanding

• To present an idea

4. What is the importance of great communication in client relationships?

• Transparency   

• Trustworthiness

• Understanding/ Empathizing

• All of the above

5. This is commonly categorized based on region, skin color and religion.

• Age range

• Race    

• Health Status

• Job Type

6. It is as powerful as education in developing a sense of importance and urgency regarding the affairs that directly affect the citizen’s and the nation.

• Communication

• Settings of communication

• Processes of Communication

• Methods of Communication

• Tools of Communication

7. These are the physical surroundings of which communication occurs.

• Communication

• Settings of communication

• Processes of Communication

• Methods of Communication

• Tools of Communication

8. 8. These involve the verbal, the aural, non-verbal, the written and the visual.

• Communication

• Settings of communication

• Processes of Communication

• Methods of Communication

• Tools of Communication

8. 9. These range from using television, cellphone, radio, and the internet, etc.

• Communication

• Settings of communication

• Processes of Communication

• Methods of Communication

• Tools of Communication

8. 10. These happen between the source of message and the recipient.

• Communication

• Settings of communication

• Processes of Communication

• Methods of Communication

• Tools of Communication