KM MIDTERM EXAM MCQ (2024-25)

Which principle of KM highlights the necessity of balancing technology and human expertise?

• Knowledge is power

• Effective KM requires people and technology

• Knowledge work improves decision-making

In the SECI Model, which phase involves transforming tacit knowledge into explicit knowledge?

• Socialization

• Combination

• Externalization

What type of knowledge is mostly shared through direct experiences like mentorship?

• Explicit knowledge

• Tacit knowledge

• Codified knowledge

Why are knowledge maps often preferred over models in KM?

• They are cheaper to create

• They provide a flexible, interconnected view of knowledge

• They are more aligned with technology systems

Which is a strategy for overcoming the natural tendency of knowledge hoarding?

• Restricting knowledge access

• Ignoring knowledge sharing

• Using incentives and rewards

Tacit knowledge is best captured by:

• Reading technical manuals

• Observing skilled practitioners

• Following strict procedures

KM is described as political because:

• Knowledge always belongs to the government

• Knowledge sharing creates power imbalances

• It involves legal restrictions

In KM, "internalization" is important because:

• It helps destroy outdated knowledge

• It converts explicit knowledge into tacit knowledge

• It prevents redundancy

Which is NOT a correct way to manage tacit knowledge?

• Gamification and rewards

• Discouraging documentation

• Updating knowledge regularly

Why is knowledge engagement more critical than just knowledge access?

• Engagement prevents data loss

• Engagement is required by law

• Value is generated through application