Conflict Management in Construction Projects

Which of the following is a preventative measure to avoid conflict in construction projects?

• Ignoring potential issues

• Ensuring agreements are clear and unambiguous

• Avoiding communication

• Relying on luck

What is important to do before a project begins to anticipate issues?

• Start construction immediately

• Careful planning using software or other methods

• Ignore potential problems

• Wait for issues to arise

Why is it important to keep clients informed of project progress?

• To ensure they are unaware of issues

• To fully understand the client’s perspective

• To increase project costs

• To avoid completing the project early

What should be done to avoid conflict with suppliers?

• Ignore paperwork and focus on verbal agreements

• Complete, store, and retain paperwork safely

• Rely solely on phone conversations

• Avoid checking prices against quotations

Who should trade workers liaise with to discuss issues?

• Project manager

• Trade supervisor

• Site owner

• Safety officer

What can result from delays with the working programme?

• Increased productivity

• Trades completing work ahead of schedule

• Trades not completing work by the deadline

• Improved worker morale

What can cause delays and limitations to the working programme in construction?

• Site constraints

• Weather conditions

• Material shortages

• Labor disputes

Which of the following is a potential reason for conflict in construction?

• Clear contract terms

• Ambiguous contract terms

• Early supply of materials

• Excellent site conditions

Which of the following is a potential site-related issue in construction?

• Excellent site conditions

• Site conditions

• Clear contract terms

• Timely project completion

What is a potential consequence of late supply of materials in construction?

• Early project completion

• Late supply of materials

• Improved quality

• Enhanced workmanship