Lead Quiz

“Good morning”, I bought a new Motorola  XT2427-1 in Media Markt, in Berlin in 2024. This device is great and I would like to buy another one, but this shop in Berlin is now permanently closed. Can you advise me with the price and tell where I can buy it?

• Sure, I can create a lead for that, just  need to ask about the contact details of the Customer.

• Buying our devices in Media Markt looks suspicious, maybe he bought the fake one? I will just send him the link to a Partner Finder.

• I can proceed with this lead, as this model seems to be a new radio model from our Business Series.

• 1. I cannot proceed. This model is not a radio, but a phone, I need to redirect him to Motorola Mobility. 

"Hello, my name is Anne Onymous working for French Gendarmerie Nationale and I want a quotation for 6 units of VB400 bodycam mounts to renew our worn out stock of these accessories."

We cannot process with this lead because…

• These gendarmerie leads are ONLY being processed by Karim, please forward it immediately to him

• No, we can because it is an available accessory of VB400

• The customer’s name is suspicious

• No, we can process but they are not sold separately from the VB400.

What is the blank to check and correct every single time after completion and distribution to a CAM of a lead ?

• Preferred language

• Lead category

• Region

• Territory

“ Hi, my company, “Kazakh International, would like to participate in a tender for a big project in Anadyr, Chukotka Autonomous Okrug. Could you please give us a quotation for 45 Mototrbo R7 Radios?"

We cannot proceed with this lead because:

• Kazakhstan is in Central Asia, so this is not EMEA and we cannot support any non-EMEA Clients

• No, we can, because Kazakhstan is entitled to be supported by the EMEA Customer Care so companies from there can receive a quotation.

• We cannot proceed with this request, because even if the company is from Kazakhstan, the project is for the Russian Federation which we do not support.

• As Kazakhstan is in Asia, we do not sell Mototrbo R7 Radios, just the XiR Series.

What e-mail we need to send after dispatching the lead to the CAM?

• Lead closure

• Not reached

• Lead confirmation

• Indirect Partner

 "Hello, I am an Indian reseller who wants to purchase 545 unlicensed radios T82 H2O aimed to be utilized in Algeria by my client " 

We cannot proceed with this lead and will lose 5 prospective PLN because…

• The T80 H2O radios are sold in package of 2 (can buy 544 or 546 but not 545)

• The radios are unlicensed

• The client is an Indian citizen and it’s APAC team’s role to take care of them
  

• It is a duplicate of Thiago’s lead and he already earnt the 5 PLN by taking care of the client

What status should have a lead after qualifying?

• In progress

• Auto-qualified

• Inquiry

• Marketing lead