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Understanding Total Quality Management

Authored by Shafrin Nisha

Other

University

Used 1+ times

Understanding Total Quality Management
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does TQM stand for?

Total Quality Management

Total Quality Measurement

Total Quality Model

Total Quantity Management

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a feature of TQM?

One-time quality checks

Limited employee involvement

Continuous improvement

Static processes

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in the benchmarking process?

Analyze current performance metrics

Collect data from competitors

Identify key stakeholders

Define objectives and scope

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does FMEA stand for?

Failure Mechanism and Effects Analysis

Failure Mode and Effect Assessment

Fault Mode and Effects Analysis

Failure Mode and Effects Analysis

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of Quality Function Deployment (QFD)?

To improve employee satisfaction in the workplace.

To reduce production costs without affecting quality.

To create marketing strategies based on sales data.

The purpose of Quality Function Deployment (QFD) is to translate customer requirements into technical specifications.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a benefit of benchmarking?

Increased costs due to extensive data collection.

Limited insights into industry trends.

Reduced employee engagement and morale.

Improved performance through comparison with best practices.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the House of Quality represent in QFD?

The House of Quality is a financial analysis tool.

The House of Quality focuses solely on production costs.

The House of Quality represents the relationship between customer requirements and technical specifications in QFD.

The House of Quality is a marketing strategy framework.

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