Conflict Resolution

Which of the following is one of the most effective anger management techniques?

• Think before you speak
• Get some exercise
• Respond rather than react
• Use humor

It is okay to hit someone you don't agree with.

• True

• False

You're being accused of breaking something you didn't. What should you do?

• Argue your case immediately.

• Figure out who broke the item.

• Make a plan to pay for the broken item.

• Stay calm, honest, and explain your side. Try to calm the other side.

Conflict resolution is when you try to solve a problem in a way that:

• Starts a fight.

• Makes you angry.

• Makes everyone happy.

• Makes others crazy.

Which of the following is something you can control?

• Feeling disappointed

• Disagreeing with your parents

• Yelling at your best friend

• A difficult classmate

It is important that each person in a conflict be willing to compromise.

• True

• False

It is always good to say " you make me angry when you....".

• True

• False

A mediator helps settle disputes between two parties. A mediator is similar to:

• A ballplayer

• A lawyer

• A judge

• A businessperson

Your friend borrows your sunglasses and loses them. What should you do?

• Express anger and emotion

• Explain your feelings and ask for a replacement

• Address how they need to be better

• Lose their sunglasses in return

This is a good example of how to deal with conflict.

• True

• False