Business Conflict Review Quiz

What is the definition of conflict in an organization?

• A formal agreement between employees

• A disagreement between two or more members or teams

• A type of business strategy

• A company policy

Which type of conflict leads to creative ideas and better solutions?

• Negative conflict

• Personal conflict

• Positive conflict

• Silent conflict

Negative conflict in an organization often focuses on:

• Logical decision-making

• Personal differences and personalities

• Open communication

• Employee promotions

A manager holds a meeting to discuss different ideas for a new product. This is an example of:

• Negative conflict

• Positive conflict

• Industrial action

• A lock-out

Which of the following is NOT a source of internal conflict?

• Competition for promotions

• Clear communication

• Differences in employee and company objectives

• Leadership style disagreements

Industrial relations refer to:

• The relationship between managers and employees

• A type of business contract

• A government policy

• A marketing strategy

Which of the following is an industrial relations issue?

• A new product launch

• Unfair dismissal of an employee

• A company picnic

• A team-building exercise

If an employer breaks a negotiated agreement with employees, it may lead to:

• Improved teamwork

• Industrial conflict

• Higher profits

• A company merger

Threats to employee health and safety can cause:

• Positive conflict

• Industrial disputes

• Increased productivity

• Better communication

What is a common result of unresolved negative conflict in a company?

• Increased cooperation

• Higher employee morale

• Industrial action

• More promotions