Chapter 13 Review

1. Working independently and managing projects are just two of the life and career skills needed by all 21 century employees

• True
• False

2. Good Communication happens when all people involved in a conversation understands the same information.

• True
• False

3. Accountability and trust are expected only when an employee handles money

• True
• False

4. Employees today have a difficult time being successful if they do not understand how to use technology effectively

• True
• False

5. You don't need to develop a good relationship with your supervisor t work

• True
• False

6. Being ready to work when the work day begins means being at your desk or work station at least an hour early each day.

• True
• False

7. Many problems are too complex to be solved by teams

• True
• False

8. In most organizations employees with higher positions are treated with more respect for their authority

• True
• False

9. Multitasking on the job increases employees' efficiency and makes them better workers thus the encouragement from employers to use cell phones and social media while at work.

• true
• false

10. One way to improve communication skills is simply to use words the listener or reader understands

• True
• False