psychological noise

• internal distractions based on thoughts, feelings, or emotional reactions to symbols

• external sounds that interfere with communication

• physical barriers that obstruct the message

• cultural differences that affect understanding

interpersonal communication

• communication between two people

• communication within a group

• communication through social media

• communication in public speaking

receiver

• the person who receives the message

• the person who sends the message

• the person who interprets the message

• the person who ignores the message

transactional communication model

• A characterization of communication as the simultaneous sending and receiving of messages in an ongoing, irreversible process.

• A model that emphasizes the linear flow of information from sender to receiver.

• A framework that focuses on the feedback loop in communication.

• A theory that suggests communication is only effective when both parties are actively engaged.

reframing

• the process of redefining events and experiences from a different point of view

• a technique used to improve memory retention

• a method for analyzing statistical data

• the act of changing one's physical location

decode

• to interpret or give meaning to a message

• to encode a message for security

• to translate a message into another language

• to summarize the main points of a message

identity needs

• communication helps us decide who we are and who we want to be

• identity is solely based on our social interactions

• identity is fixed and cannot change over time

• communication has no impact on our self-perception

symbol

• a representation of an idea or concept

• a type of mathematical operation

• a physical object that has no meaning

• a color used in design

sender

• the originator of the message in the communication process

• the recipient of the message

• the medium through which the message is sent

• the feedback provided after the message is received

social needs

• the human requirements for love and affection and a sense of belonging

• the basic necessities for survival such as food and water

• the desire for power and control over others

• the need for financial security and stability