A ________ is an example of a tactical team.

• surgical team

• firefighting team

• logistics team

• security team

Which practice is an example of Theory X management?

• keystroke monitoring

• employee empowerment

• team collaboration

• flexible work hours

The most lethal dimension of Type A behavior pattern seems to be ________.

• anxiety

• hostility

• perfectionism

• impulsivity

Under what conditions will informational social influence be more likely?

• When individuals are uncertain about the correct answer

• When the group is large and diverse

• When the situation is ambiguous

• both b and c

Which statement best describes the Hawthorne effect?

• Social relations among workers have a greater effect on productivity than physical environment.

• The physical environment is the sole determinant of worker productivity.

• Workers are more productive when they are observed by management.

• Increased lighting in the workplace leads to higher productivity.

Between 2006 and 2009, the greatest increases in stress levels were found to occur among ________.

• those aged 18–29

• those aged 30–44

• those aged 45–64

• those aged 65 and older

Which of the following is not a type of prejudice?

• racism

• sexism

• individualism

• ageism

The concept of learned helplessness was formulated by Seligman to explain the ________.

• inability of dogs to attempt to escape avoidable shocks after having received inescapable shocks.

• dogs' tendency to bark excessively when left alone.

• increased aggression in dogs after receiving training.

• dogs' ability to learn new tricks quickly.

Which area of I-O psychology measures job satisfaction?

• organizational psychology

• cognitive psychology

• developmental psychology

• social psychology

While waiting to pay for his weekly groceries at the supermarket, Paul had to wait about 20 minutes in a long line at the checkout because only one cashier was on duty. When he was finally ready to pay, his debit card was declined because he did not have enough money left in his checking account. Because he had left his credit cards at home, he had to place the groceries back into the cart and head home to retrieve a credit card. While driving back to his home, traffic was backed up two miles due to an accident. These events that Paul had to endure are best characterized as ________.

• daily hassles

• major life events

• acute stressors

• chronic stressors