Restaurant Operations Quiz

Who is responsible for overseeing all restaurant operations?

• Head Server

• Manager

• Waiter

• Steward

Who assists the manager and handles daily operations?

• Captain

• Assistant Manager

• Waiter

• Bus Person

Who supervises waitstaff and communicates with the kitchen?

• Supervisor

• Head Server

• Steward

• Cleaner

Who is in charge of resolving customer complaints?

• Cleaner

• Steward

• Supervisor

• Captain

Who leads a section of the dining room and assigns tables?

• Waiter

• Captain

• Bus Person

• Receptionist

Who takes food and drink orders from customers?

• Head Server

• Cleaner

• Waiter

• Steward

Who clears and resets tables after guests leave?

• Captain

• Bus Person

• Assistant Manager

• Cook

Who maintains kitchen cleanliness and washes dishes?

• Steward

• Waiter

• Receptionist

• Cleaner

Who cleans the restaurant, kitchen, and restrooms?

• Supervisor

• Bus Person

• Cleaner

• Chef

Where do guests sit to eat in a restaurant?

• Pantry

• Dining Area

• Kitchen

• Waiter's Station