Which of the following is something that an Information Technology (IT) professional would do?

• Create and improve software

• Collect and utilize data

• Build and repair computers

• Manage grades and enrollments

Which of the following is a requirement to connect a smartphone to a wireless network?

• SSID

• SATA

• SMTP

• gzip

What is the final step, after implementing and assuring of functionality of a computer problem?

• Document the problem

• Test the solution

• Analyze the requirements

• Deploy the software

What is item number 3 in the picture?

• Disk Connectors (HDD, SSD)

• Power Supply Units (PSU)

• Motherboard Connectors

• Graphics Card Connectors

A user needs to remove an application from a Windows computer. What is the best way to remove the application?

• Drag the application to the trash, and select Empty trash

• Right click on the application and select delete

• Run the uninstaller provided by the application vendor

• Delete the application binary

What is item number 1 in the picture?

• CPU Socket

• RAM Slot

• Power Supply

• Motherboard

A technician receives an email notification about an OS update for a zero day virus. Which step should be performed FIRST to update the company servers?

• Perform the updates in a test environment

• Perform the updates after work hours

• Perform the updates immediately

• Performed the updates during the next maintenance window.

Which of the following program should be used to create a.doc file?

• Database

• Spreadsheet

• Email

• Word processing

You are responsible for technical support at a hospital. Recently, all computers have been upgraded to Windows Vista 64 bit. However, you have a particular custom application that runs only in 32 bit. What should you do?

• Use compatibility mode to run the 32-bit application.

• Upgrade the application to a 64-bit version.

• Uninstall Windows Vista and revert to an earlier version.

• Run the application in a virtual machine with 32-bit OS.

Joe, a user just received a new mobile device. Which of the following will Joe be prompted for during device setup?
- power point
- Screen resolution
- Account login information
- Bluetooth PIN

• power point

• Screen resolution

• Account login information

• Bluetooth PIN