E-commerce Live Chat Quiz

E-commerce Live Chat Quiz

University

33 Qs

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E-commerce Live Chat Quiz

E-commerce Live Chat Quiz

Assessment

Quiz

English

University

Practice Problem

Hard

Created by

lisa Ouyang

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33 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main purpose of using live chat in e-commerce according to the text?

To reduce website traffic

To turn visitors into repeat customers

To increase product prices

To eliminate the need for showrooms

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

According to the text, what percentage of customers are more likely to purchase from a site with live chat?

25%

51%

75%

90%

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which company is testing a live chat feature with showroom staff?

Amazon

MADE.com

eBay

Walmart

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where did MADE.com announce its live chat function?

At a local store

During the Retail Business Technology Expo

In a newspaper ad

On social media

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which company partnered with MADE.com for the implementation of live chat?

Google

Hero

Microsoft

Apple

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where are MADE.com's showrooms located according to the text?

New York, Tokyo, Sydney

London, West Yorkshire, Liverpool, Paris, Amsterdam, Berlin

Los Angeles, Toronto, Madrid

Rome, Beijing, Moscow

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What type of products does MADE.com sell?

Electronics

Clothing

Sofas, chairs, beds, and home accessories

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