OTS Module 5 Exit Test Review

An example of a closing is Dear Ms. Smith.

• True

• False

The space after the closing is for the .

• Sender’s signature
• Receiver’s signature

• Ms. Coleman

• President Trump

Between the body paragraphs of the letter, there is one blank line.

• True

• False

The closing and complimentary closing are the same part in a letter.

• True

• False

Why are there 4 enters after the complimentary closing?

• To make room for the letterhead

• To make room for the body

• To make room for your signature

The heading includes…

• Your Address and Date

• Recipients Address and Date

• Your Address

• Your Address and Time

4/5/2017 is an appropriate date to use in a business letter.

• True

• False

Make sure to use correct when writing an email in a professional situation. Choose the best answer.

• Emojis

• Grammar

• Spelling

• Grammar and Spelling

Which of the following is true when it comes to the differences between a MEMO and EMAIL? Choose the best answer.

• Memos are more formal forms of written communication.

• Memos can be printed and distributed.

• Memos are used when you need to give your message a more official look.

• All the above.

Most memos skip the greeting and go straight to the main points of the message?

• True

• False