Conflict Resolution Quiz

What is a conflict?

• A fight that always involves shouting

• When two or more people don’t agree because of different interests or opinions

• A situation where everyone agrees on everything

• A way to avoid problems altogether

Which of these is not a healthy way to deal with conflict?

• Walking away from every disagreement

• Listening to the other person’s point of view

• Staying calm and talking it out

• Trying to reach a win-win solution

What is aggressive communication?

• Avoiding the conflict

• Being respectful while sharing your ideas

• Shouting or disrespecting others to get your way

• Saying nothing and walking away

What is a common consequence of aggressive communication?

• The conflict gets better

• Everyone feels heard

• People feel hurt or angry

• It creates a win-win solution

What is passive communication?

• Shouting and blaming

• Staying quiet or avoiding the conflict because of fear

• Expressing feelings respectfully

• Reaching an agreement

What is passive-aggressive communication?

• Clearly expressing what you want

• Expressing feelings through facial expressions or tone without saying anything directly

• Listening carefully to others

• Solving problems right away

What is the best communication style to solve a conflict?

• Aggressive

• Passive

• Passive-aggressive

• Assertive

What does assertive communication involve?

• Yelling until you win

• Ignoring the other person

• Respectfully sharing your side while listening to the other person's perspective

• Pretending the conflict never happened

What does it mean to show empathy in a conflict?

• Only thinking about how you feel

• Telling the other person to leave

• Trying to understand how the other person feels

• Giving up and walking away

In the art project example, how did the students resolve their conflict?

• One student gave up

• They yelled at each other until one won

• They used both paint and clay after talking it out

• They never finished the project