Topic 4 Quiz

What is leadership?

• a) A form of control
• b) Influencing individuals and groups to achieve organizational goals
• c) Isolation from others
• d) Following orders blindly

Which of the following is NOT a leadership characteristic?

• a) Intelligence
• b) Initiative
• c) Cooperation
• d) Aggressiveness

How many main styles of leadership were discussed in this topic?

• a) Two
• b) Three
• c) Four
• d) Five

Which leadership style encourages employee participation but can be time-consuming?

• a) Autocratic
• b) Democratic
• c) Open
• d) Situational

Laissez-Faire leadership works well with:

• a) Experienced employees
• b) Unskilled employees
• c) Aggressive employees
• d) All employees equally

Which of the following is NOT a main type of communication?

• a) Listening
• b) Verbal
• c) Nonverbal
• d) Technical

What is one way to improve listening skills?

• a) Ignore feedback
• b) Stop practicing after a few days
• c) Practice every day
• d) Focus only on the message

Which is a characteristic of verbal communication?

• a) Speaking without thinking
• b) Repeating minor points
• c) Believing in the message
• d) Using nonverbal cues

Which of the following is NOT a verbal channel of communication?

• a) Written
• b) Email
• c) Face-to-face conversation
• d) Hand gestures

Nonverbal communication involves:

• a) Speaking clearly
• b) Writing messages
• c) Communicating without speaking
• d) Using technical jargon