OB-Chapter 6-Perception & Individual Decision Making

1. Which of the following is a solution that is chosen from among alternatives?

• A. Decision- making

• B. Problem

• C. Uncertainty

• D. Decision

1. ________ are decision made in routine, repetitive, well-structured situations through the use of predetermined decision rules.

• A. Programmed decisions

• B. Non-programmed decisions

• C. Decision making

• D. Complicated decision

1. Which is the third step in the problem solving process?

• A. Define problem

• B. Identify decision criteria

• C. Develop alternatives

• D. Implement decisions

When deciding to make a choice among the alternatives, _________ is important so that the group members can produce better decision than that of the individual

• A. Synergy

• B. Risk

• C. Decision

• D. Ignorance

A manager must _________ in order to determine whether any errors occurred or has been made.

• A. evaluate decision

• B. develop alternatives

• C. implement decisions

• D. define the problem

Implementing the decision is fall under the _______ step in the problem solving process.

• A. First

• B. Second

• C. Third

• D. Fourth

• E. Fifth

_________ exist whenever there is a difference between what actually happens and what the manager wants to have happen.

• A. Decision

• B. Problem

• C. Programmed decision

• D. Risk

_____________is the process of taking corrective action in order to meet objectives.

• A. Problem solving

• B. Synergy

• C. Programmed decision

• D. Non-programmed decision

___________ is the process of suggestion as many choices as possible without any evaluation.

• A. Problem

• B. Risk

• C. Brainstorming

• D. Synergy

The first step in making a decision is to: 

• A. Brainstorm possible solution
• B. Describe the problem or situation
• C. Consider the consequences
• D. Evaluate the decision