What do the Community Support Skill Standards define?

• The salary range for service workers

• The competencies used by direct service workers

• The history of human services

• The types of technology used in human services

What is the role of the Human Services Research Institute (HSRI)?

• To provide entertainment services

• To assist communities and government in building supports

• To develop new medical technologies

• To focus on agricultural development

Where is the Human Services Research Institute based?

• New York, NY

• Los Angeles, CA

• Cambridge, MA

• Chicago, IL

What does the shift in focus of human services aim to achieve?

• Centralization of services

• Decentralization to neighborhood-based settings

• Increase in government control

• Reduction in service quality

What is the Human Services profession committed to improving?

• Entertainment quality

• Overall quality of life of service populations

• Technological advancements

• Government regulations

What is the primary objective of the Human Services profession?

• To increase profits for healthcare organizations

• To improve the quality of life for service populations

• To develop new medical technologies

• To provide legal services to communities

Which of the following is a key trait valued in human services professionals?

• Aggressiveness

• Impatience

• Patience

• Indifference

Which skill is necessary for conducting thorough assessments of clients' needs?

• Verbal Communication

• Client Assessment

• Direct Support

• Advocacy

Which competency involves building and maintaining positive relationships with clients and colleagues?

• Ethical and Professional Behavior

• Communication and Interpersonal Skills

• Assessment and Analytical Skills

• Intervention and Service Delivery

Which competency involves applying critical thinking skills to evaluate information?

• Ethical and Professional Behavior

• Communication and Interpersonal Skills

• Assessment and Analytical Skills

• Intervention and Service Delivery